Howdy partners! Welcome to Walk The West Sales (“we”, “us”, or “our”) at wildtrekboots.com. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these Terms. If you don’t agree, please mosey on along without using our services.
1. User Responsibilities
1.1 Account Information
If you create an account, you’re responsible for maintaining accurate information and keeping your login details secure. Let us know faster than a jackrabbit if you suspect unauthorized use.
1.2 Prohibited Conduct
While using our site, you agree not to:
- Use our site for any unlawful purpose
- Attempt to access other users’ accounts
- Interfere with site operations or security
- Submit false or misleading information
- Use automated systems to extract data
2. Products and Services
2.1 Product Descriptions
We saddle up to provide accurate descriptions of our boots (casual, cowboy, exotic, hiking, and work boots), but colors may vary slightly due to monitor differences. Exotic leather boots are particularly unique – no two pairs are exactly alike!
2.2 Availability
All orders are subject to availability. If we’re temporarily out of stock (which is rarer than a white buffalo), we’ll notify you quicker than a prairie dog pops its head up.
2.3 Age Restrictions
You must be at least 18 years old or have parental consent to purchase from our site.
3. Orders and Payments
3.1 Order Process
When you place an order, it’s like placing a bid at a cattle auction – it’s a firm offer to purchase. We’ll send a confirmation email faster than a mustang can run, but the deal isn’t sealed until we ship your boots.
3.2 Pricing
All prices are in USD and don’t include taxes or shipping unless stated. We reserve the right to adjust prices, but we’ll honor the price at the time your order was placed.
3.3 Payment Methods
We accept payments through:
- Visa
- MasterCard
- JCB
- PayPal
Your payment is processed faster than a rodeo clown dodges a bull – securely through our payment partners.
3.4 Shipping
We’ll process your order within 1-2 business days (excluding weekends and holidays). Choose between:
- Standard Shipping ($12.95): DHL or FedEx (10-15 business days after shipment)
- Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)
Delivery times are estimates – sometimes customs can be slower than molasses in January. We don’t ship to some Asian countries or remote areas.
4. Returns and Refunds
4.1 Return Policy
We want you happier than a cowboy with new spurs, so we accept returns within 15 days of delivery. Items must be:
- In original condition (unworn, unwashed, tags attached)
- In original packaging
- Accompanied by proof of purchase
Important: Exotic leather boots are final sale unless defective – they’re as unique as your fingerprint!
4.2 Return Process
To initiate a return:
- Contact us at [email protected] within 15 days
- Wait for our approval and instructions
- Pack everything up nice and tight like a bale of hay
- Ship it back to: Walk The West Sales, 1364 Doctors Drive, West Los Angeles, US 90025
4.3 Refunds
Once we receive and inspect your return:
- Refunds processed within 5 business days
- Issued to original payment method
- Shipping fees non-refundable (unless we made a mistake)
5. Intellectual Property
All content on our site (logos, images, text) is our property or used with permission, protected tighter than a new pair of boots. You may not use our content without written permission – that’s rustlin’, and we don’t take kindly to it.
6. Limitation of Liability
We’re not liable for:
- Any indirect, incidental, or consequential damages
- Issues beyond our control (natural disasters, strikes, etc.)
- Incorrect care or use of products
- Third-party services (payment processors, shippers)
Our total liability is limited to the purchase price of your order.
7. General Provisions
7.1 Changes to Terms
We may update these Terms occasionally. We’ll post changes faster than you can say “yeehaw,” and continued use means you accept them.
7.2 Governing Law
These Terms are governed by California law. Any disputes will be settled in Los Angeles County courts.
7.3 Contact Information
For questions or concerns, contact us at:
Walk The West Sales1364 Doctors Drive
West Los Angeles, US 90025
Email: [email protected]
Thanks for choosing Walk The West Sales – where we put the “boot” in “boot-iful”! Happy trails!
